Garage Door FAQ

Quality Certified Friendly Door Specialists!

Make An Appointment

Let us answer all your questions about garage doors!

Garage Doors

Headroom is the space above the garage door. This means that if your garage door is 7 feet tall, your ceiling height would have to be 8 feet for the additional 12 inches of headroom. The headroom of a garage door cannot be obstructed by anything: beams, lighting, or ductwork all count. For torsion springs, 12 inches of headroom is recommended. 

 

In the event that you only have 4-12 inches of headroom, the best option is to use a dual-track system. These are specifically built for garages with low ceilings or less headroom. If you have higher ceilings and want your garage door track to accommodate this, high lift tracks are also available so your door will sit closer to the ceiling.

Alpha Overhead Door services both residential and commercial buildings. Our residential services include garage door installation, garage door repair, garage door spring repair, garage door opener repair, garage door panel replacement, garage door opener installation, and entry door and garage door screens installation. Commercial services entail: commercial door installation, commercial door repair, commercial door operators, high speed doors, roll up doors, loading dock equipment, and specialty doors. Basically, if it has to do with a building opening, we can put a door in it!

Yes, they do! Garage door maintenance is an important part of maintaining your home. Carrying out routine maintenance can greatly increase the lifespan of your garage. This will include tasks such as visually inspecting your garage door, cleaning, and lubricating parts, and having a garage door company provide annual tune ups. There may be smaller issues invisible to your eye that a garage technician could catch and stop before becoming a major problem. 

Garage doors require insulation for protection against outside elements and to seal off heat and AC from escaping outside. Because garage doors open and close multiple times throughout the day, they can poorly conserve energy. The popular types of garage door insulation are polyurethane (spray foam inserted between the door’s layers that hardens into a solid) and polystyrene (foam blocks inserted on the back or between the layers of a garage door). You can purchase insulated garage doors to increase the energy efficiency of your home and also the durability and longevity of your garage door.

There are lots of garage door types on the market, and they are widely customizable to the exterior and needs of your home. For garage door styles, you can choose between modern, traditional, and carriage house. Materials may include steel, glass, wood, aluminum, or vinyl. You can then customize your door with colors, textures, and designs. You can also choose whether to add windows or insulation. When it comes to choosing a new garage door, there is no limit to the personalizations available to you.

Garage Door Repair

Yes, garage door panel replacement is possible depending on your garage door type and the condition it’s in. If you have a sectional garage door, which is made up of panels, the panels can usually be replaced individually. This will be cheaper than replacing the whole door. If your door is not made up of panels, but rather one sheet of material, the whole door will have to be replaced when it needs to be repaired.

There are two main types of garage door springs: torsion and extension. Wayne Dalton torque springs also exist, but we don’t usually install them, as they are the company’s line of garage door springs. Torsion springs are the common choice for residential homes. There will be two of them, and they are sturdier and last longer than extension springs. We really only install extension springs when there’s very little headroom. We also perform torsion spring conversion if you want to convert your extension or Wayne Dalton springs.

If your garage door refuses to move, we recommend calling us right away. It may be that you have a damaged garage door opener or broken springs. It can be dangerous to try to move your garage door yourself, which is why we come when you call us. 

It’s not a good sign when your garage door makes grinding or squealing noises. Most likely, your garage door parts are aged and worn out, or your garage door opener is having to work too hard. The longer you wait while the garage door is making strange noises, the more likely the problem is getting worse. Schedule a repair or maintenance appointment with us so we can assess your garage door system to find the problem.

Normally, we will be able to repair your garage door within a 1-3 hour appointment. But this does depend on the type of repair we’re doing. If your garage door has extensive damage, it may take a couple of days to repair.

Garage Door Installation

Prices vary depending on material, size, and type of garage door. Normally, garage doors will fall into the range of $2000 to $10,000. But we work with many brands and materials to give you a wide range of options and help fit your budget for new garage doors.

Yes, absolutely! Most garage doors can be fully customized. Windows are a great addition that will filter natural light into your garage and add some design to your garage door.

Yes, wood garage doors are very popular. We work with a local manufacturer that has options for fully custom wood garage doors. You choose everything from the wood grain to the exterior paneling and even window arrangements to create a product that is unique to your home.

Because glass garage doors are heavy, they require heavy-duty springs. These garage door springs will need to be replaced every 10,000 cycles, which can sometimes be 5-7 years. We also recommend having regular maintenance carried out on your glass garage door. In addition to typical maintenance, you may want your glass cleaned regularly to maintain that stunning appearance. In this way, you can treat glass garage doors just like the windows on your home. But overall, glass garage doors are not any more difficult to maintain than a steel door.

We work with Amarr, Midland, Martin, and Sunshine Door. All of them are trusted brands that produce high-quality products.

Garage Door Opener Repair

This is a problem that typically signifies garage door opener damage. If your garage door starts doing this, you can try to reset your opener system to rule out electrical issues. If this doesn’t work, it’s best to stop using your garage door and call the experts in from Alpha Overhead Door.

If your garage door won’t open, try to reset your opener system. If this doesn’t work and the lights are still on, you can also try to manually lift your garage door. If you’re able to do this, it means that your garage door parts are working properly. Thus, your garage door opener is most likely the culprit. Contact Alpha Overhead Door to come take a look at your garage door. 

Yes, this is possible. Sometimes your garage door remote or keypad may have stopped working, while your opener itself is completely fine. It may just be that they’ve reached the end of their life. Garage door opener remotes and keypads are generally not too expensive to replace. If you want upgraded convenience, we can also add a smart garage door system to your garage which allows you to monitor and control your garage door from anywhere.

Garage door sensors are safety mechanisms that prevent your garage door from closing on anything underneath it. There are typically two sensors that sit near the floor on either side of the garage door. They must have an unobstructed view to work correctly. They have laser eyes that must connect in the middle. You can test your sensor system by closing the garage door while waving a golf club or rake underneath the door. If the door closes on it, your sensors are not working. Don’t hesitate to call for repair, as it’s critical that your safety sensors are functional to protect your family and pets.

The most common reason for lights flashing on a garage door opener is that the safety sensors are not working. When the opener cannot connect to the sensors, it will most likely start blinking to indicate that something’s wrong. Check your sensors, making sure that nothing is obstructing the view of both lasers. Continuous blinking can also indicate that the garage has been locked. This is a feature on newer garage door openers, which will only allow the wall control to open the garage door when locked. Another issue may be with the wiring. Call a service technician to come take a look at your garage door opener if it won’t stop flashing lights. 

Garage Door Opener Installation

We install primarily Linear and LiftMaster garage door openers. We’ve found that they produce the best garage door openers on the market. But we can install or service any garage door opener brand and model.

Direct drive and belt drive garage door openers are the quietest. You want an opener with fewer parts so that less vibration occurs and a DC motor is also a valuable asset. LiftMaster has some great options, like the 8500W Garage Door Opener and the WLED Garage Door Opener

Wall mount garage door openers attach to the wall of your garage instead of the ceiling. This is a great option if you don’t have the ceiling space for a garage door opener or simply want more headroom. They are also known to have a very quiet operation and maximum lifting power. They are a popular option for wood garage doors and glass garage doors.

Smart garage door openers are recent inventions that allow for easy garage door access. These smart garage door openers will connect to an app on your phone and allow you to control your garage door from anywhere. There are also safety features that come with smart garage door openers like cameras, automatic locks, and Google Assistant integration. We highly recommend upgrading to a smart garage door system!

Yes, motor size is important. There are two main motor sizes: ½ HP and ¾ HP. ½ HP will be used for single garage doors measuring 10-12 inches. ¾ HP is used for larger garage doors, weighing up to 350 pounds. 

Commercial Doors

Common commercial door types include roll up doors, sheet doors, sectional overhead doors, glass overhead doors, security gates, high speed doors, car wash doors, countertop shutter doors, and loading dock doors. We can help you decide on the best commercial door for your business. 

Sheet doors are a variety of rolling steel doors, which means they are stored similarly in a cylinder-like tube. However, their construction is quite different. Instead of being made of sections, it is one sheet of material. While these doors are more affordable than rolling steel, they cannot be repaired in sections; rather, the whole door will need to be repaired. Sheet doors can still be a good choice though if you keep up with maintenance. On the other hand, rolling steel doors are much more durable and long-lasting, although they do come with a higher price tag.

Commercial doors come in a variety of sizes, but the standard size is 32 feet wide by 24 feet tall. However, we can build a customized commercial door to fit your building.

Some track options include standard radius, low headroom front mount, low headroom rear mount, vertical lift, high lift, and roof pitch. They will all give various amounts of headroom and operate with different size tracks. We can discuss which option would best fit your commercial door needs.

Commercial Door Repair

If your commercial door encounters damage, it’s best to leave it alone and contact the garage door experts. If you try to move it, you may end up making the issue worse. It also could result in injury for you or a team member, as commercial doors are large and heavy. Give us a call as soon as you encounter trouble and we’ll conduct the necessary repairs.

This depends on the type of commercial door you have and the condition it’s in. If you have a roll up or sectional door, panels can be replaced individually. However, sheet doors will need to be replaced altogether. 

If your commercial door won’t open, there is most likely damage to your commercial garage door opener. We recommend that you reset your system and check that the batteries are intact. This will eliminate any electrical issues. If this doesn’t solve the problem, contact us. We will come in a timely manner to provide you with commercial door repair.

Yes, absolutely. Commercial doors are in use almost every day, which can be hard on the parts. If you schedule annual maintenance, a team will come into clean and lubricate parts, as well as inspect everything for potential issues. This will help extend the life of your commercial doors.

If you hear your commercial door straining when opening or closing, it may be time for new springs. Also, if the door makes sudden movements or feels heavier, the springs may be experiencing issues. Typically, commercial door springs will last about 10,000 cycles, which can translate to 7-14 years. It all depends on how often your commercial door is in use and if you keep up with maintenance. 

Loading Dock Equipment

Loading docks are installed on commercial buildings to act as a station for loading and unloading of equipment. It’s geared to make the process as efficient as possible. Loading docks will include levelers, hooks, and bumpers to allow access to the trucks that will be using the loading dock.

Loading dock equipment is installed to help prevent accidents. Dock barriers are one example, which stretch across the opening of the dock to prevent forklifts, products, or other equipment from escaping. Dock safety lights are crucial for nighttime operations so that workers can see their surroundings. Truck restraint systems lock trucks into place while the loading process is happening. They can secure a vehicle weighing up to 35,000 pounds. Dock safety equipment is very important to ensure your dock can operate safely and efficiently.

Loading dock levelers bridge the gap between the truck and the dock. A dock leveler will include a ramp and a lip that will be hinged to the ramp. Pit levelers are the most common kind of dock levelers, which are installed in concrete. Rail dock levelers and edge of dock levelers are also available. 

The average height of a loading dock is 42-56 inches. Dock leveler widths are usually 6, 6.5, or 7 feet. Loading dock dimensions can be customized to fit your building.

Yes, we offer loading dock repair. Because loading docks are in constant use, they encounter issues every once in a while. Common loading dock repairs include bumper replacement, dock leveler replacement and repair, spring repair, lip extension repair, and pump and cylinder replacement.

Popular Services

Residential Garage Door Services

Residential Garage Door Repair

Commercial Door Services

Commercial Door Repair

Business Hours

Monday.   7:00 AM - 5:00 PM

Tuesday.  7:00 AM - 5:00 PM

Wednesday.  7:00 AM - 5:00 PM

Thursday.  7:00 AM - 5:00 PM

Friday.  7:00 AM - 5:00 PM

Saturday.  Closed

Sunday.  Closed

Schedule An Appointment